Features CRM Access Operations Integrations Get a Demo
Enterprise CRM & Dashboard Platform

Your Dashboard.
Your Rules.
Fully Ready.

Portal Ready is the fully configurable CRM and operations platform that adapts to your business — not the other way around. Every property, every workflow, every access level defined exactly as you need it.

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Configurable Properties
5+
Permission Layers
10+
Core Modules
API
First Integration Design
Everything You Need

One Platform. Every Tool.

Stop stitching together disconnected apps. Portal Ready brings your entire operation into a single, beautifully designed dashboard — configured for the way you work.

CRM & Customer Management

Full contact lifecycle management — interaction history, custom fields, segmentation, tagging, and linked records all in one view.

Invoicing & Billing

Generate professional invoices, track payment status, set recurring billing schedules, and manage accounts receivable without leaving the platform.

Support Ticketing

Intake, categorize, assign, and resolve issues with SLA tracking, priority queues, automated escalation, and full audit trails.

Properties by Design

Define custom properties for any entity — text, number, date, boolean, relational. Schema is yours. Change it anytime without migration pain.

Automated Workflows

Trigger-based automation: auto-assign tickets, send alerts, update statuses, escalate issues, and chain actions — all without writing code.

Message Threads

Contextual conversation threads pinned to any record. Customer, ticket, invoice, or project — communication stays where the work lives.

File Sharing

Attach, store, and share files against any record. Role-scoped permissions ensure sensitive documents are visible only to the right people.

Estimations

Build detailed product and service estimates, get customer approval, and convert to invoices in a single click. Zero re-entry.

Notifications

In-app, email, and push notifications for every event that matters. Configurable per user, per role, and per record type.

Mapping

Interactive site and asset mapping for field operations. Pin customers, devices, and service locations with status overlays.

Custom Dashboards

Widget-based dashboards per user role. Every team member sees the KPIs, charts, and metrics relevant to their work — nothing more, nothing less.

Multi-Tenant Ready

Deploy for multiple organizations or business units on a single instance with complete data isolation between tenants.

Customer Management

Every Detail. Exactly How You Need It.

Portal Ready's CRM doesn't force you into a rigid schema. Define the properties that matter to your business — from simple text fields to relational lookups, calculated values, and multi-select options.

  • Full contact and company history with timeline view
  • Custom field types: text, number, date, boolean, list, file, relation
  • Smart segmentation and tagging for targeted outreach
  • Linked invoices, tickets, files, and threads per contact
  • Bulk import/export via CSV and full API access
Customer — Acme Corp
$48,200
Total Invoiced
14
Open Tickets
32
Interactions
98%
Satisfaction
Plan Tier
Pro
Health
93%
Engagement
67%
Granular Permissions

Access Control Down to the Property.

Most platforms let you lock down screens. Portal Ready lets you lock down individual fields. Define who can see, edit, or even know a property exists — across every layer of the hierarchy.

  • Organization-level roles and groups
  • Module-level read / write / admin permissions
  • Record-level ownership and sharing rules
  • Property-level visibility and editability per role
  • API key scoping for integration-level access
Organization Layer
Global
Role & Group Layer
Teams
Module Layer
Modules
Record Layer
Records
Property Layer
Field-Level
Operations

Tickets. Invoices. Estimates.

From first contact to closed invoice — Portal Ready handles the entire operations lifecycle without switching apps or copying data between systems.

Support Ticketing

Every Issue Tracked & Owned.

Assign tickets to agents, set priorities, define SLAs, attach files, thread conversations, and automate escalation. Every issue has an owner and a deadline.

  • Priority queues: Critical, High, Medium, Low
  • Agent assignment with workload visibility
  • SLA timers and automatic escalation rules
  • Customer-facing status portal with thread access
Support Queue — 4 Open
CriticalNetwork outage — Site B→ J. Smith
HighBilling discrepancy Q2→ R. Davis
MediumUser access request→ Unassigned
LowLogo update for portal→ M. Lee
Automated Workflow

From Inquiry to Paid Invoice

1
Lead Captured
Contact created, auto-tagged and assigned to rep
2
Estimate Sent
Quote generated from product catalog, sent for approval
3
Invoice Raised
One-click conversion from approved estimate
4
Support Active
Ticket intake opens, files and threads attached
5
Paid & Closed
Payment recorded, workflow triggers renewal sequence
Integrations

Plugged Into Your World.

Portal Ready connects to the tools and infrastructure your operation depends on — from network monitoring to satellite connectivity and beyond.

Starlink
Monitor terminals, track signal, manage service status directly from customer dashboards.
LibreNMS
Pull device data, alerts, and network topology directly into records and dashboards.
Email & SMS
Send notifications, invoices, and status updates by email or SMS from any record.
Payment Gateways
Accept payments and sync reconciliation with leading payment processors and accounting tools.
REST API
Full REST API with webhook support — integrate any platform, device, or external service.
Single Sign-On
SAML and OAuth2 SSO for enterprise identity providers including Azure AD and Okta.
Portal Ready

Ready to See It Live?

Schedule a personalized demo and see how Portal Ready can be configured for your operation — from day one, with your data and your workflow.